Vulnerability Disclosure Program

We take cybersecurity very seriously. As an extra layer of protection to our cybersecurity program, we are committed to working with skilled security researchers across the globe to help identify and mitigate any potential security vulnerabilities in our systems not already detected through our internal controls.
Our mission is to help users express their talents and passions through 17LIVE in order to achieve their dreams and lead wonderful lives. That is why we do our utmost to ensure the security of our systems and to protect our information and any information (be that personal, sensitive or otherwise) entrusted to us.
Our Vulnerability Disclosure Program (VDP) is a structured framework for security researchers to identify and submit security vulnerabilities to us.
Please also note that the VDP does not authorize or permit the taking of any action which may contravene applicable laws and regulations (e.g. Any law or regulations related to offenses against the computer security based on different jurisdictions). For the avoidance of doubt, attempts to exploit or test suspected vulnerabilities (e.g. gaining unauthorized access to any computer program or data) are prohibited.

How can you report a vulnerability?

If you believe you have discovered a security vulnerability in one of our assets, we encourage you to notify us through our Vulnerability Disclosure Program.

What happens after you submit a report?

After receiving your report of a potential vulnerability, we will follow a series of steps to investigate the case, and if confirmed, take all the necessary corrective actions as appropriate to promptly resolve it and avoid any future recurrence.
While working with us, we kindly ask you to keep the matter confidential and to respect our privacy. We ask that you do not exploit a vulnerability or save, transmit or disclose our data publicly.
We greatly appreciate the efforts of security enthusiasts who share their findings with us, enabling us to strengthen our cybersecurity efforts across our organization.